Solution
QMS / Queue Management Integration
Queue and token information can be integrated with display content, so waiting areas show current tokens and counters together with announcements and information.
Delivered as a customized integration, as implemented for ICMR.
Capabilities
What this solution does
Token and counter display
Current token and counter information on waiting-area screens.
Combined layouts
Queue zone plus notices, media and tickers on the same screen.
Central management
Both display content and queue information managed centrally.
Audio-visual calling
Announcement behaviour configured to the site requirement.
QMS / Queue Management Integration
Live
Zone 1
Primary message or notice
Zone 2
Schedule / directory content
Zone 3
Live or integrated data
Zone 4
Media, images and video
On screen and in the console
What operators see, and what visitors see
Content is composed in zones and templates from the management console, then published to the screens or groups that need it.
iDisplay console — Deployment overview
Locations
Screens
Scheduled items
- Head OfficeOnline
- Branch OfficeOnline
- ReceptionOnline
- PlantScheduled
- CampusOnline
- Public Information PointOnline
Content library
Playlists
Templates
Source systems
- ERP
- Database
- API
- Queue management
- Live data feed
iDisplay
Mapping, formatting, scheduling and role-based publishing.
On screen
- Production information
- Queue / token status
- Safety information
- Environmental data
- Visitor information
- Operational dashboards
Custom integration based on project requirements. Sources are mapped and verified during the configuration stage of each deployment.
Suited for
Where this is typically deployed
- Hospitals and health institutions
- Public service counters
- Reception and registration areas
Related deployments
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